Privacy Policy

The protection of your personal data and the guarantee of your right to informational self-determination are very important to us. The following privacy policy therefore informs you about the nature and extent of the processing of your personal data by VIOONIC GmbH. In particular, the EU General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG) serve as the legal basis. We reserve the right to change or supplement the contents of this declaration at any time and to adapt it to the changed provisions of legislation and jurisdiction. The current version published here is valid in each case.

Privacy policy VIODAX website

I. Provision of the website and creation of log files

1. Description and scope of data processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer. The following data is collected:

  • Website from which you visit us
  • IP address of the requesting computer, shortened by the last three digits
  • Name of the retrieved file
  • date and time of the page request
  • Amount of data transferred
  • Message as to whether the page request was successful
  • Message, why a page request failed, if applicable
  • The name of your Internet service provider (e.g. T-Online, 1&1)
  • Operating system and browser software of your computer

This data is also stored in the log files of our system. Not affected by this are the IP addresses of the user or other data that allow the assignment to a user. This data is not stored together with other personal data of the user.

2. Legal basis for the data processing

The legal basis for the temporary storage of data is Art. 6 para. 1 lit. f GDPR.

3. Purpose of the data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session. In these purposes also lies our legitimate interest in data processing according to Art. 6 para. 1 lit. f GDPR.

4. Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

5. Possibility of objection

The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

II. Further Data processing on this website

1. Cookies

Some of the webpages use so-called cookies. Cookies do not cause damage to your computer and do not contain viruses. Cookies are used to make our offer more user-friendly, more efficient and more secure. Cookies are small text files that are stored by your browser on your computer.

Most of the cookies used by us are so-called “session cookies”. They will be deleted automatically after the end of your visit. Other cookies remain on your terminal device until they are deleted by you. These cookies enable us to recognise your browser on your next visit.

You can adjust your browser to be informed when cookies are placed, to individually allow cookies, accept cookies in certain cases or to generally exclude them as well as to activate an automatic deletion of cookies when the browser is closed. The deactivation of cookies may restrict the functionality of this website.

The legal basis for data processing by so-called “necessary cookies” is Art. 6 Para. 1 lit. f GDPR. Necessary cookies enable basic functions and are necessary for the proper functioning of the website. We have a legitimate interest in making the website as user-friendly as possible.

2. Communication by email/telephone/mail/contact form

If you send us enquiries by e-mail/telephone/mail/contact form, your details, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up enquiries.

The processing of this data is based on Art. 6 (1) lit. b of the GDPR compliance, insofar as your enquiry is related to the fullfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f GDPR compliance) or on your consent (Art. 6 para. 1 lit. a GDPR compliance) if this has been requested.

The data you provide will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your enquiry). Mandatory legal provisions – in particular retention periods – remain unaffected.

III. Analytics Tools & Advertising

1. Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses so-called ‘cookies’. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 para. 1 lit. f GDPR compliance. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. If a corresponding consent has been requested (e.g. consent to store cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR compliance; the consent can be revoked at any time.

IV. Integration of external content

We use external dynamic content to optimize the presentation and offer of our website. When visiting the website, a request is automatically made to the server of the respective content provider via API, during which certain log data (e.g. the user’s IP address) is transmitted. The dynamic content is then transmitted to our website and displayed there. We use external content in connection with the following functionalities:

1. Integration of YouTube videos

We have integrated videos from the YouTube portal of YouTube LLC, 901 Cherry Ave. San Bruno, CA 94066, USA (YouTube). When playing the videos, log data is transmitted to YouTube’s servers in the USA. This processing takes place on the basis of our overriding legitimate interest in optimal marketing of our offer according to Art. 6 para. 1 lit. f GDPR. YouTube is certified under https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active Further information under: https://policies.google.com/privacy?hl=de&gl=de

V. Rights of the data subject

1. Data transfer to third countries (outside the EU/EEA)

A transfer of personal data to third countries does not take place, unless explicitly stated in the privacy policy.

2. Provision of data

The provision of personal data in the context of the use of the website, is required where separately stated.

3. Right of objection

The user has the right to object at any time to the personal data processed on the basis of Art. 6 (1) lit. f GDPR, provided that there are reasons for the objection arising from his particular situation and provided that there are no compelling reasons worthy of protection to continue to collect the data. If we process personal data from the user for the purpose of direct marketing, the user has the right to object at any time, without giving reasons, to the processing of personal data for the purpose of such marketing (Art. 21 GDPR). For this purpose, an e-mail to info@vioonic.com is sufficient.

4. Further data subject rights

Within the scope of the GDPR, the user has the right to receive, upon request and free of charge, information about the personal data we have concerning him (Art. 15 GDPR). Furthermore, in accordance with the GDPR, he has the right to correction (Art. 16 GDPR), deletion (Art. 17 GDPR), restriction (Art. 18 GDPR) and transfer (Art. 20 GDPR) of his personal data. He also has the right to complain to the data protection supervisory authority responsible for us in justified cases (Art. 77 GDPR).

VI. Contact details

Responsible:

VIOONIC GmbH, Gerhard-Kindler-Str. 8, 72770 Reutlingen, Germany | Telephone: +4971213602953 | E-Mail: info@vioonic.com

Privacy policy VIODAX app

1. Information about the collection of personal data

1.1 We provide you with a mobile app that you can download to your mobile device. In the following, we inform you about the collection of personal data when using our mobile app. Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior.

1.2 The responsible party pursuant to Article 4 (7) of the EU General Data Protection Regulation (GDPR) is VIOONIC GmbH, Gerhard-Kindler-Str. 8, 72770 Reutlingen.

1.3 When you contact us by e-mail or via a contact form, your e-mail address and, if provided by you, your name and telephone number will be stored by us in order to answer your questions. We delete the data accruing in this context after the storage is no longer necessary or – in the case of statutory retention obligations restrict the processing. Under no circumstances will your data be passed on to third parties.

1.4 If we use contracted service providers for individual functions of our offer, we will inform you in detail about the respective processes below. In doing so, we will also state the specified criteria for the storage period.

2. Your rights

2.1 You have the following rights with regard to the personal data concerning you:

  • Right to information,
  • Right to correction or deletion,
  • Right to restriction of processing,
  • Right to object to processing,
  • Right to data portability.

2.2 You also have the right to complain to a data protection supervisory authority about the processing of your personal data in our company.

3. Processing of personal data when using our mobile app

3.1 Account Information

Upon registration, the following profile information is collected from you in order to create your VIODAX profile and provide you with our services:

  • Your name (title, first name, last name)
  • Your mobile number
  • Your profession (field and position)

The profile data you provide is stored encrypted in a secure cloud in Germany and managed in accordance with DSGVO. Data will not be passed on to third parties at any time.

You can initiate and request deletion of your account and account information at any time at:  accountdeletion@vioonic.com.

3.2 Location data

Our offer includes so-called location-based services. You can only use these functions after you have agreed via a pop-up that we can process your location data by means of GPS and your IP address in anonymized form for the purposes of service provision. You can allow or revoke the function in the settings of your operating system at any time by accessing ‘Settings’. Your background location is only transmitted within the app and while using the app functions which we can offer you, if we know your location, in this case the ‘Expert on Call’ function. When using this feature, your exact location will not be displayed in the app, only your availability when you are within a certain radius of your organization.

To enable the Expert on Call feature, VIODAX collects location data in the background, even when the app is closed or not in use. You will be shown as available to your colleagues when you are within a certain radius of your organization. To be able to use the feature, you must allow access to your location in the settings of your device. Your location is not processed or shared with third parties outside the app at any moment and is not used to support advertising.

3.3 App Store / Play Store Information

When you download the mobile app, the required information is transferred to the App Store, i.e. in particular user name, e-mail address and customer number of your account, time of download and the individual device identification number. We have no influence on this data collection and are not responsible for it. We process the data only to the extent necessary for downloading the mobile app to your mobile device.

3.4 Device information & further technical information

When using the mobile app, we collect the personal data described below to enable the convenient use of the functions. If you want to use our mobile app, we collect the following data, which is technically necessary for us to offer you the functions of our mobile app and to ensure stability and security (legal basis is Art. 6 para. 1 p. 1 lit. f GDPR):

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

3.5 Further Information

Furthermore, we need [your device identification, unique number of the terminal device (IMEI = International Mobile Equipment Identity), unique number of the network subscriber (IMSI = International Mobile Subscriber Identity), mobile phone number (MSISDN), MAC address for WLAN use, name of your mobile terminal device, e-mail address].

4. Message data

4.1 Messages sent in VIODAX are only temporarily stored in encrypted form and deleted immediately after delivery. User-generated data in the app such as images, messages and voice files are not stored on the end device used. They can only be viewed in the app. Only the sender and recipient have access to it.

4.2 The app operator cannot access the content of your messages. Data will not be passed on to third parties at any time.

5. Use of your camera

5.1 At the beginning of using our mobile app, we ask you for permission to use the camera in a pop-up. If you do not give permission, we will not use this data. In this case, you will not be able to use all the features of our app.

5.2 If you allow access to this function, the mobile app will only access your photos taken in the VIODAX app and transfer them to our server to the extent necessary to provide the functionality. Your data will be treated confidentially by us and deleted if you revoke the rights to use it or it is no longer necessary for the provision of the services and there are no legal retention obligations. The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f GDPR.

5.3 The images taken by users in the VIODAX app are not stored on the respective end devices, but can only be accessed when using the app.

6. Use of your microphone

6.1 To use the voice messaging function in our mobile app, we ask you for permission to use the microphone in a pop-up. If you do not give permission, we will not use this data. In this case, you will not be able to use all the features of our app.

6.2 If you allow access to this function, the mobile app will only access your audio files taken in the VIODAX app and transfer them to our server to the extent necessary to provide the functionality. Your data will be treated confidentially by us and deleted if you revoke the rights to use it or it is no longer necessary for the provision of the services and there are no legal retention obligations. The legal basis for the processing is Art. 6 para. 1 p. 1 lit. f GDPR.

7. Security precautions

When using the app, we guarantee that

a.   all data is transmitted only in encrypted form

b.   no data can be stored on the end device

c.    screenshots with VIODAX are not permitted making sure data cannot be disclosed to third parties without authorisation. In case a screenshot is taken, a Pop Up alert appears to indicate immediate deletion.